What materials are used for your bookcases and shelves?
Our bookcases and shelves are made of high-quality wood, metal, and other durable materials. Please refer to the description on each product page for specific materials.

Can I customize my bookcase or shelf?
Yes, we offer custom options. Please contact us through our contact page or customer service email to discuss your needs and design requirements.

How do I choose the right bookcase/bookcase size for my home?
Please measure the space where you plan to place the bookcase/bookcase and choose the appropriate product based on the size guide on our website. If you have questions, you can contact customer service for advice.

Do your products require assembly?
Yes, most bookcases and shelves require assembly. Assembly instructions are provided on each product page. If you need help, you can choose our assembly service (subject to availability).

What shipping options do you offer?
We offer a variety of shipping options, including standard shipping, expedited shipping, and scheduled shipping. Specific options and fees can be viewed at checkout.

Can I return or exchange my product?
Yes, we accept returns and exchanges. Please refer to our Return Policy for specific requirements and procedures for returns and exchanges.

What should I do if my order was damaged during shipping?
If your order was damaged during shipping, please contact customer service immediately and provide photos of the damage. We will process your return or exchange.

Do you have a warranty on your bookcases/bookcases?
Yes, we do provide a warranty for a certain period of time. Please refer to the warranty policy on each product page for specific warranty terms and conditions.